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Purchasing and Refunds
Braun’s Judaica guarantees items purchased through this site.
You may cancel your order at any time before it is dispatched by notifying us by email or letter. If you are not completely satisfied with your purchase, you may return it to us in its original condition within 30 days of receiving your delivery for a complete refund. Money will be refunded within 30 days of cancellation. This will exclude the cost of delivery to you. Goods returned to us should be sent by an insured carrier at your expense. However if the return is due to an error that we or our service providers have made, we will gladly refund the both the original delivery charge and the cost of return postage. Any errors in your order must be reported to us within seven days of receipt of the goods.
If the item is damaged upon receipt please advise us within seven days.
If any item on your order is out of stock, we will contact you and advise you of the expected delay. You will be given the option to wait for the item to be delivered or to cancel your order for that particular item.
Please see our returns policy for more information.
Gift Receipts can be used as full or part payment for merchandise sold at Braun’s Judaica and on www.braunsjudaica.com.
No change or refunds in cash will be given where the sales transaction is for an amount less than the balance of the receipt.
The gift receipt may be used for payment of goods of a higher price than the current balance on payment of the difference.
Braun’s Judaica cannot be held liable for lost or stolen receipts.
Promotional codes and discounts
Braun’s Judaica may occasionally provide customers with codes that can be entered during checkout.
We can change the items available for or excluded from discounts at any time and without warning.
Discounts may be time limited. If a discount code is not used within the allotted time, we will not provide a replacement code. Discount codes can only be used at time of purchase and not retrospectively.
Discount codes cannot be used with any other offer.
Discount codes are exclusive of delivery costs.